Welcome to The Hand Stitch website. By accessing or using our website and purchasing our handcrafted products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

---

1. General Terms

By placing an order, you confirm that you are at least 18 years old or have parental consent to use this website.

We reserve the right to refuse service to anyone for any reason at any time.

---

2. Products and Manufacturing

All our products (including footwear such as Flats, Heels, Juttis, and apparel such as Kurta Sets, Kurtis, Gowns, and Salwar Suits) are handmade, embroidered, and handcrafted where applicable. Due to the artisanal nature of our products, slight variations in design or colour may occur, which adds to the uniqueness of each item.

We make every effort to display the colours and images of our products as accurately as possible, but we cannot guarantee that your monitor's display of any colour will be 100% accurate.

---

3. Pricing and Payments

All prices listed on the website are in Indian Rupees (INR) and include applicable taxes.

Payment Method: We currently only accept Cash on Delivery (COD). You agree to pay the full invoice amount to the delivery agent at the time of delivery.

We reserve the right to change prices without prior notice.

---

4. Order Confirmation

Since we operate on a COD-only model, placing an order on the website constitutes an “offer.” We may contact you via Call or WhatsApp to verify your order.

We reserve the right to cancel any order if the contact information provided is incorrect or if the order remains unconfirmed after multiple attempts.

---

5. Shipping and Delivery

Shipping is Free across India.

Delivery timelines are estimates and are subject to courier partner availability. The Hand Stitch is not liable for delays caused by external factors (weather, strikes, or holidays).

---

6. Intellectual Property

All content on this website, including text, designs, logos, and images, is the intellectual property of The Hand Stitch. You may not reproduce, duplicate, or sell any portion of our designs or content without express written permission from us.

---

7. Limitation of Liability

The Hand Stitch shall not be liable for any direct, indirect, or incidental damages resulting from the use of our products or the inability to use our website.

---

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat.

---

9. Contact Information

Questions about the Terms and Conditions should be sent to us at

Email: care.thehandstitch@gmail.com
Address: 408, Dream Land Shopping Center, Near Zoo, Sarthana Jagatnaka, Surat - 395006